As an Account Manager, Julie had the dual responsibilities for managing existing clients and for selling our software products and services to new prospects. Julie was tremendously successful in both roles.
She attained a deep understanding of our complex software technology, led the Instec support team in problem solving, effectively communicated with clients at different levels, and demonstrated empathy with our clients along the way.
Julie managed a complex sales cycle that typically lasted 6 months to 2 years. She understood her prospects needs and biases – which often evolved over time – and translated them into action and results.